RADIAL
BY RADIOLOGYBILL
RADial is an automated outbound calling tool that automatically reaches, communicates with, and even collects payments and other information from your patients. This unlocks the dialing power used by collection agencies worldwide without purchasing and maintaining equipment for your practice. The capability of providing millions of interactive, personalized phone calls, with perfect consistency and documented results, frees up resources while still offering patients the choice of automated service or speaking directly with your staff. The persistent contact of RADial is less likely to be ignored than letters, and much less expensive than printing and postage.
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RADial is fully customizable for use in Revenue Cycle Management, as well as other areas of communication within your business:
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Patient self-pay and overdue balance collection calls
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Bad address calls
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Pre-registration calls
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Appointment calls with or without co-pay estimates
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Denied claims calls
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Outbound claims calls
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Clinical outcome calls
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Post-discharge follow-up reminders
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Past due prescription reminders
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Follow-up procedure reminders