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RADIAL
BY RADIOLOGYBILL
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RADial is an automated outbound calling tool that automatically reaches, communicates with, and even collects payments and other information from your patients. This unlocks the dialing power used by collection agencies worldwide without purchasing and maintaining equipment for your practice. The capability of providing millions of interactive, personalized phone calls, with perfect consistency and documented results, frees up resources while still offering patients the choice of automated service or speaking directly with your staff. The persistent contact of RADial is less likely to be ignored than letters, and much less expensive than printing and postage.
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RADial is fully customizable for use in Revenue Cycle Management, as well as other areas of communication within your business:
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Patient self-pay and overdue balance collection calls
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Bad address calls
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Pre-registration calls
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Appointment calls with or without co-pay estimates
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Denied claims calls
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Outbound claims calls
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Clinical outcome calls
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Post-discharge follow-up reminders
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Past due prescription reminders
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Follow-up procedure reminders
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RADIAL will collect more patient revenue sooner, by reducing patient bad debt write-offs, instilling patient accountability, increase urgency pay and ultimately reduce the number of patients sent to collections.
RADIAL will lower costs and improve productivity while cutting statement and mailing expenses.
RADIAL will increase revenue by collecting credit card and ACH payments by phone or drive more patient traffic to your online payment website.
RADIAL will improve patient relations by proactively contacting them in the manner in which they prefer and most likely to respond.
RADIAL will increase business office productivity as more successful communications are made daily.
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